Sign up for our Natural Beauty newsletter
& Save 20% on your next order! details
Shopping cart

Your Shopping Cart is Empty

Return Form

Please review our Return Policy to ensure your product(s) qualify for a return claim. To obtain a refund for your product, please complete the following three steps:

Refund Step 01

To request a return authorization, either phone our customer service staff at 1-877-515-TRUE, or complete the email form below.

Full Name* Order # *
Email* Phone
What is your reason for return *
Comments

Refund Step 02

Once our Customer Service Department has authorized the return, please ship the product to the address below:

RETURNS DEPT
True Nature Group
13611 NE 126th PL, #200
Kirkland, WA 98034

Make sure to include your name, phone number and a copy of your original invoice in your returned package. We recommend you use insured UPS or US Priority Mail to ensure your return can be tracked and not lost in transit. We are not responsible for lost or damaged items.

Refund Step 03

Upon receipt of the products, our return department will review the items and approve the refund. Please allow up to 30 days from date your return is received for refund to be processed. You will receive an email once the refund has been issued.