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Accessibility Statement

Laverana GmbH & Co. KG strives to make its website accessible in accordance with the Barrier-Free Strengthening Act (BFSG) and the Regulation on the Barrier-Free Strengthening Act (BFSGV). This statement applies to https://www.lavera.de.

Description of the service

On our website, we offer natural cosmetics products from the lavera brand for purchase. Users can view our entire product range, select products, and order via the online shop. This includes care and beauty products for face, body, hair, dental care, and make-up.

Descriptions and explanations necessary to understand the provision of the service

• View products and retrieve detailed information 
• Compare prices and variants
• Add products to the shopping cart
• Complete orders online
• Create and manage a customer account
• Select delivery and payment methods
• Contact our customer service
• Read detailed information about ingredients, modes of action, and applications
• Read blog and magazine articles about our products, ingredients, and care topics
• View information about our company, our values, and our research

Status of compliance with the requirements

Our products and services are findable, accessible, and usable for people with disabilities in the usual way, without special difficulty and basically without external help. Our website largely complies with the BFSG and BFSGV. However, there are still some barriers on our pages that we are actively working on and want to eliminate in the future. The following exceptions and incompatibilities exist:

The following content is not accessible because it does not comply with the underlying harmonized standard EN 301 549: 

• On all pages, there are images without captions. Navigation to the images with screen readers is difficult. | WCAG: 1.1.1
Reason: The large number of images on the website has so far prevented a complete translation into an accessible format. The alternative texts are being gradually completed.

• On individual pages, there are links without link text. | WCAG: 4.1.2
Reason: The high number of links on the website has so far prevented a complete translation into an accessible format. The link texts are being gradually completed.

• On one page, there is a list item that is not part of a list. | WCAG: 1.3.1
Reason: Adjusting the list elements requires a comprehensive revision of the source code, which is being carried out step by step as part of the ongoing development of the website.

• On all pages, the contrast between text and background is too low. | WCAG: 1.4.3
Reason: Adjustment of color contrasts is part of a planned relaunch and will be implemented with the next design revision.

• On several pages, there are 'iframe' elements without labels. Navigation to the iframes with screen readers is difficult. | WCAG: 4.1.2
Reason: Adding labels to all embedded iframes afterwards is technically complex and will be implemented in the next revision phase.

• On several pages, there are form fields without labels. Navigation to the form fields with screen readers is difficult. | WCAG: 4.1.2
Reason: Adjustment of form fields is part of the ongoing revision of the forms and will be implemented step by step.

• On all pages, there are buttons without labels. Navigation to the buttons with screen readers is difficult. | WCAG: 4.1.2
Reason: Improving the labels for all buttons is planned and will be implemented with one of the upcoming updates.

• On individual pages, there are headings without labels or that contain the aria-hidden attribute and are therefore not accessible to screen readers. | WCAG: 1.3.1
Reason: Correction of the heading structure is part of the ongoing website optimization and will be carried out in the next development steps.

• On all pages, the meta viewport prevents zooming. Disabling zoom makes it harder for people with visual impairments to read page content. | WCAG: 1.4.4
Reason: Adjustment of the viewport settings is planned for an upcoming update and will be implemented as part of the next technical revision.

• On all pages, there are invalid Aria attribute values. These are not detected by screen readers and therefore not output correctly. | WCAG: 4.1.2
Reason: Validation and correction of ARIA attributes will take place as part of a planned technical revision of the website.

• On individual pages, the values of 'autocomplete' attributes are incorrect. As a result, they may not be recognized by the browser. | WCAG: 1.3.5
Reason: Correction of the autocomplete attributes is planned and will be implemented with the next revision of the forms.

• On all pages, there are elements with the Aria-hidden attribute that are also focusable. This makes these elements accessible to assistive technologies even though they should be hidden. | WCAG: 4.1.2
Reason: Identification and adjustment of these elements will take place as part of the ongoing technical optimization of the website.

• On several pages, there are interactive elements whose labels are not part of the caption. This makes controlling the website via voice control more difficult. | WCAG: 2.5.3
Reason: Revising the labels of interactive elements is complex and will be implemented in the next development cycles.

• On individual pages, there are elements whose Aria ID occurs multiple times. This makes navigation of the website with screen readers more difficult. | WCAG: 4.1.2
Reason: The correction of the multiple assigned ARIA IDs is carried out as part of the ongoing code revision and quality assurance. On all pages, there are images without captions. Navigation to the images with screen readers is made more difficult.


We are continuously working to improve the accessibility of our website. Since the website was extensively developed and equipped with numerous contents before the current legal requirements came into force, the effort required for adaptation is correspondingly large. The revision of existing structures and content is therefore carried out step by step. We plan to gradually eliminate the identified barriers. 

This statement was created on 07.01.2026. The statement was created using the Eye-Able® technology of Web Inclusion GmbH. More information about Web Inclusion GmbH can be found at https://eye-able.com/de. Web Inclusion GmbH has completed all machine-verifiable test steps. 

Feedback and contact details:

Do you have a comment or a note about barriers on this website? Please contact us. We will explain which barriers exist. You can find out which exceptions we have made. We will answer your questions as quickly as possible, but no later than within the legal period of six weeks. Thank you for your feedback. You can contact us at the following address: 

Laverana GmbH & Co. KG
Am Weingarten 4
30974 Wennigsen
service@lavera.shop
0511 67 541 200

Responsible Market Surveillance Authority

Market Surveillance Authority of the States for the Accessibility of Products and Services (MLBF) in Magdeburg:

Market Surveillance Authority of the States for the Accessibility of Products and Services
Public Law Institution (MLBF AöR)
Carl-Miller-Str. 6
39112 Magdeburg

Phone: +49 391 567 6970
E-mail: kontakt(at)mlbf-barrierefrei.de

Arbitration Board

The seller is not obliged to participate in a dispute resolution procedure before a consumer arbitration board but is willing to do so.

Disclaimer

The automatic review of the web content took place on: 07.01.2026. For the web content when accessed via Eye-Able, the browser Google Chrome version 136.0.7103.92 was used. For the tested application version under the specified browser and operating system parameters, we guarantee the accuracy of the information provided. When using different versions or environments, a different display is possible, which may differ from the results presented here.