Data Protection Declaration

1) Information on the Collection of Personal Data and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. On the following pages, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2 The controller in charge of data processing on this website, within the meaning of the General Data Protection Regulation (GDPR), is Laverana Digital GmbH & Co. KG, Am Weingarten 4, 30974 Wennigsen, Germany, Phone.: +49 511-67541-100, Fax: +49 5103-93918070, e-mail: [email protected]. The controller in charge of the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

1.3 The controller has designated a data protection officer for this website. He can be reached as follows: "Data Protection Officer/Datenschutzbeauftragter, Lavesstraße 65. 30159 Hannover, Germany, + 49 511-67541-100, [email protected]"

2) Data Collection When You Visit Our Website

2.1 When using our website for information only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:

  • Our visited website
  • Date and time at the moment of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymized form)

Data processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently, if there are any concrete indications of illegal use.

2.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the character string https:// and the lock symbol in your browser line.

3) Cookies

In order to make your visit to our website more attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your end device. In some cases, these cookies are automatically deleted again after the browser is closed (so-called "session cookies"), in other cases, these cookies remain on your end device for longer and allow page settings to be saved (so-called "persistent cookies"). In the latter case, you can find the duration of the storage in the overview of the cookie settings of your web browser.

If personal data is also processed by individual cookies set by us, the processing is carried out either in accordance with Art. 6 (1) point b GDPR for the performance of the contract, in accordance with Art. 6 (1) point a GDPR in the case of consent given or in accordance with Art. 6 (1) point f GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.

You can set your browser in such a way that you are informed about the setting of cookies and you can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general.

Please note that the functionality of our website may be limited if cookies are not accepted.

4) Contacting Us

When you contact us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for establishing contact and for the associated technical administration.

The legal basis for processing data is our legitimate interest in responding to your request in accordance with Art. 6 (1) point f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) point b GDPR. Your data will be deleted after final processing of your enquiry; this is the case if it can be inferred from the circumstances that the facts in question have been finally clarified, provided there are no legal storage obligations to the contrary.

5) Retargeting/Remarketing/ Referral Advertising

Meta Pixel with extended data synchronisation

Within our online offering, we use the "Meta Pixel" service of the following provider in extended data synchronisation mode: Meta Platforms Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland ("Meta")

If a user clicks on an advert placed by us on Facebook or Instagram, "Meta Pixel" is used to add a parameter to the URL of our linked page. This URL parameter is then entered in the user's browser after redirection by a cookie that our linked page sets itself. In addition, this cookie collects specific customer data, such as the email address, which we collect on our website linked to the Facebook or Instagram ad during processes such as purchase transactions, account logins or registrations (extended data synchronisation). The cookie is then read and enables the data, including specific customer data, to be transmitted to Meta.

We use "Meta Pixel" with extended data matching to make our adverts (so-called "Ads") on Facebook and/or Instagram more effective and to ensure that they correspond to the interests of users or have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to Meta (so-called "Custom Audiences").

In addition, we analyse the effectiveness of our advertisements by tracking whether users were redirected to our website after clicking on an advertisement (conversion). Compared to the standard version of "Meta Pixel", the extended data synchronisation function helps us to better measure the effectiveness of our advertising campaigns by recording more associated conversions.

All transmitted data is stored and processed by Meta so that an assignment to the respective user profile is possible and Meta can use the data for its own advertising purposes in accordance with Meta's data usage guidelines (https://www.facebook.com/about/privacy/). The data may enable Meta and its partners to place adverts on and off Facebook.

All processing described above, in particular the setting of cookies for reading information on the terminal device used, will only be carried out if you have given us your express consent to do so in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "cookie consent tool" provided on the website.

We have concluded an order processing contract with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

The information generated by Meta is usually transferred to a Meta server and stored there; in this context, it may also be transferred to servers of Meta Platforms Inc. in the USA.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

6) Tools and Miscellaneous

Elasticsearch

This website uses the search technology service of the following provider: ELASTIC, 800 West El Camino Real, Suite 350, Mountain View, California 94040, USA

For the provision of the search function for items via the search field and for navigation and filters, the provider collects and stores certain user information (such as the user or session ID) in anonymised form.

Insofar as personal data is also processed in this context, the processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in providing an error-tolerant search for items and thus in the optimal marketing of our offering.

For the transfer of data to the USA, the provider invokes standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.

7) Rights of the Data Subject

7.1 The applicable data protection law grants you the following comprehensive rights of data subjects (rights of information and intervention) vis-à-vis the data controller with regard to the processing of your personal data:

  • Right of access by the data subject pursuant to Art. 15 GDPR;
  • Right to rectification pursuant to Art. 16 GDPR;
  • Right to erasure (“right to be forgotten”) pursuant to Art. 17 GDPR;
  • Right to restriction of processing pursuant to Art. 18 GDPR;
  • Right to be informed pursuant to Art. 19 GDPR;
  • Right to data portability pursuant to Art. 20 GDPR;
  • Right to withdraw a given consent pursuant to Art. 7 (3) GDPR;
  • Right to lodge a complaint pursuant to Art. 77 GDPR.

7.2 RIGHT TO OBJECT

IF, WITHIN THE FRAMEWORK OF A CONSIDERATION OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR PREDOMINANT LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON THE GROUNDS THAT ARISE FROM YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING REASONS WORTHY OF PROTECTION FOR PROCESSING WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA WHICH ARE USED FOR DIRECT MARKETING PURPOSES. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

8) Duration of Storage of Personal Data

The duration of the storage of personal data is based on the respective legal basis, the purpose of processing and - if relevant – on the respective legal retention period (e.g. commercial and tax retention periods).

If personal data is processed on the basis of an express consent pursuant to Art. 6 (1) point a GDPR, this data is stored until the data subject revokes his consent.

If there are legal storage periods for data that is processed within the framework of legal or similar obligations on the basis of Art. 6 (1) point b GDPR, this data will be routinely deleted after expiry of the storage periods if it is no longer necessary for the fulfillment of the contract or the initiation of the contract and/or if we no longer have a justified interest in further storage.

When processing personal data on the basis of Art. 6 (1) point f GDPR, this data is stored until the data subject exercises his right of objection in accordance with Art. 21 (1) GDPR, unless we can provide compelling grounds for processing worthy of protection which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

If personal data is processed for the purpose of direct marketing on the basis of Art. 6 (1) point f GDPR, this data is stored until the data subject exercises his right of objection pursuant to Art. 21 (2) GDPR.

Unless otherwise stated in the information contained in this declaration on specific processing situations, stored personal data will be deleted if it is no longer necessary for the purposes for which it was collected or otherwise processed.

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9) Contacting Laverana

Our contact form is always available to you for your enquiries and requests.
To be able to respond to your enquiries and requests promptly and comprehensively, Laverana Digital GmbH & Co. KG also relies on the expertise of the manufacturer of lavera Naturkosmetik products. Which is why we might forward your enquiries to Laverana GmbH & Co. KG where appropriate.
You agree and consent to the personal data communicated with your request or enquiry being processed for dealing with your request or enquiry, and possibly forwarded to Laverana GmbH & Co. KG. You consent to your personal data being processed for limited purposes. They will not be used for any other purposes, especially not advertising.
The legal basis of the processing is your consent (GDPR section 6.1.a) or our legitimate interest in addressing the concerns of customers and interested parties with respect to our products or company (GDPR section 6.1.f). For the handling of health data and communications relating to undesirable product effects, please see the more detailed information on this page.
Your consent can be revoked at any time with effect for the future. Revocation of your consent will leave the lawfulness of any processing based on it before the revocation unaffected.
Please send your notice of revocation in writing or text form to the following address: [email protected]
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10) Handling of health data


a. Data protection law places special demands on the processing of health data. Health data are personal data that relate to physical or mental health, including the provision of health services, and permit conclusions to be drawn about the state of health of natural persons.

We may principally only process data of this category with your explicit consent. When you communicate health data to us by email, letter or using a contact form, you explicitly consent to our processing of the communicated data for the purpose you provided them for, e.g. to contact you or deal with your request. We will either delete the data collected in this context once their storage is no longer required, or anonymize them and store them if they can help us improve our products. The legal basis for this processing is your consent as per GDPR section 9.2.a.

b. We would also like to inform you that the Cosmetics Regulation (Regulation (EC) No. 1223/20009 section 23) requires us to notify the competent authorities of any serious undesirable effects of cosmetic products we gain knowledge of. This notification mostly serves for consumer protection.

If you communicate personal data to us in connection with a notification concerning undesirable effects of a cosmetic product, we will collect and store your data to fulfil our legal obligations, and possibly notify the "Federal Office of Consumer Protection and Food Safety". More information on the notification of the competent authority is available at: https://www.bvl.bund.de/DE/03_Verbraucherprodukte/03_AntragstellerUnternehmen/02_Kosmetik/02_SUE/bgs_fuerAntragsteller_kosmetik_SUE_node.html

- The Privacy Policy of the "Federal Office of Consumer Protection and Food Safety" is available at: https://www.bvl.bund.de/DE/Meta/Datenschutz/datenschutz_node.html

If we are of the opinion that the competent authority needs to be notified, we will usually contact you. In exceptional cases we will send the data directly to the authority. We transfer the data "pseudonymized". Notifications regularly include information about your age, year and date of birth, gender and initials and/or a "code" for your name, plus possibly disclosed health data, where applicable. We will store the data you communicate to deal with authority enquiries and meet our legal obligations (esp. Regulation (EC) No. 1223/2009 section 11) for a period of up to ten years from the date of the last batch of the cosmetic product being placed on the market. The legal basis for this processing is GDPR section 9.2.a or 9.2.g.

Your consent can be revoked at any time with effect for the future. Revocation of your consent will leave the lawfulness of any processing based on it before the revocation unaffected.

Please send your notice of revocation in writing or text form to the following address: [email protected]

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11) Information on cookies used and other tracking, marketing or personalization technologies

It's great that you visit us. In order to make your experience on our website even more beautiful and to be able to offer you individual content, advertisements or offers, we use Cookies and other Tracking, marketing or personalization technologies. This enables us, for example, to recommend the products that suit you or show you topics that interest you particularly - from sustainable lifestyle to beauty trends to sale campaigns.
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Essential

These technologies are required to activate the core functionality of the website.

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Functional

These technologies enable us to analyse the use of the website in order to measure and improve performance.

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Marketing

These technologies are used by advertisers to serve ads that are relevant to your interests.

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